“…but my keys are always in this drawer!” Sound familiar? I recently lost my keys. I knew that they were in the third drawer down of my filing cabinet, except I couldn’t find them there. I rummaged through the drawer and then walked away scratching my head.
The “Nine Box Grid” seems to be invincible! How can a tool that was developed in the late 1960’s still be going strong? If HR is to be all about processes that are not transparent we are doomed to become nothing more than a transactional service that will be subsumed by the finance department.
The problem with using volume as a measure of what is ‘favourite’ is that wide adoption makes a
product or process ‘the best’, and therefore one that you should buy or adopt. It allows people to
As UK employers are now entering uncharted waters in the search to attract and retain talented employees due to Brexit, there are a number of uncertainties that will make this more challenging in the coming months.
The ability to attract global talent is one of the UK’s great economic strengths, but the continued ability to attract talent is not inevitable, and it isn’t uniform. As the notion of the end to free movement of labour from the EEA, coupled with restrictions in visas for non-EEA nationals, begins…
It is good to be back in blog land, but prior to getting the creative juices going I was thinking about Customer Service and I started to doodle the word Customer. Before I knew it I had eight ideas and they all came out of the word!